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The manager of the group emailed me the next day:
I received excellent feedback today from my team. The Performance Specialists loved the class. General comments were:
In today's world, often the main reason good employees stay at a company is for the development, growth, challenge, and change. Yet, many companies seem to think that development consists of 1) an annual appraisal that typically
DEMOTIVATES, and 2) training that is often irrelevant and boring - but it's better than work!
So, the reason for the bragging above? Simple! Entelechy's Coaching for Performance provides a simple, easy-to-use model for coaches, managers, and supervisors to use to develop and motivate their employees. The model helps employees hone skills that are key to their current responsibilities and develop skills that are critical to their future responsibilities.
Like many great concepts, Entelechy's coaching model is rooted in research. We based our model on adult learning, motivation, and performance studies to devise a model that not only works with employees but works with coaches, managers, and supervisors who have limited time and many other priorities.
For more information on Entelechy's Coaching for Performance
model, please email Terry Traut at
ttraut@unlockit.com.
What the Thought Leaders Say About Developing People
As many of you know, Entelechy was hired by Linkage, Inc., to create training materials to support their distance learning broadcasts. In the course of this work, we've had the opportunity to work with many of today's top business leaders and researchers. What do THEY have to say about the importance of developing your people? Here are a few of the representative comments:
Michael Abrashoff, author of It's Your Ship: Management Techniques from the Best Damn Ship in the Navy
As Commander of a $1 billion dollar warship and crew of 310, Michael Abrashoff used GrassRoots Leadership to increase retention rates from 28% to 100%, reduce operating expenditures, and improve operational readiness.
One of the 10 principles: Strengthen Others/Build Up Your People -
focus on making your people grow and creating an environment where everyone can win, thereby making the entire team stronger.
Dr. Warren Bennis, author of countless books and articles on leadership, extracts six competencies that define exemplary leadership. Exemplary leaders create organizations that are:
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Aligned on purpose; a strong culture that is reliable and unwavering in its mission
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Empowered; a committed workforce is capable and commissioned to act with energy and force
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Forever learning; an inquisitive workforce finding or making a better way, where mistakes are learning opportunities and the organization is resilient, persistent, and ever-hopeful
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Steeped in candor; a high degree of trust in leadership comes through credibility, integrity, authenticity, and transparency
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Rich in intellectual and human capital; a self-renewing organization in which leaders at all levels are developed resulting in a capable and loyal workforce
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Confident and proud; proud not only of the results they achieve, but proud to be known as a member of the organization
Dr. Stephen Covey, author of
The 7 Habits of Highly Effective People
Habit #7: Sharpen the saw. Continually exercise and renew four elements of your self: physical, mental, emotional/social, and spiritual.
Is it any wonder why Dr. Covey saved the most important principle for last?
Tom Peters, coauthor of In Search of Excellence and
 thought leader on business and organizations (The New Yorker states, "In no small part, what American corporations have become is what Peters has encouraged them to be.").
Tom recently delivered a presentation on success in today's business. Tom usually speaks of reinvention - he believes that even continuous improvement is not enough to succeed over time. Therefore, audience members were prepared to hear how they must destroy their organizations and - like the phoenix rising from the ashes - reinvent themselves from the ground up.
Instead, Tom displayed the first slide, which said:
Job #1 - Develop people.
End of story
Tom went on to explain that for a company to reinvent itself, it must rely on its people - people who are motivated and talented. The only way to get motivated, talented people is to develop them.
Like Tom, I'll just stop here and say, "end of story."
For more information on Entelechy's customizable training modules and customization services, please visit us at
www.unlockit.com
or email me at ttraut@unlockit.com
Shame on Us
Entelechy's writings are used by training organizations throughout the world. Recently, the Detroit chapter of ASTD published an article I wrote several years ago on the hype of e-learning. (My background is computer-based training so I feel as though I have the background to speak knowledgeably about the subject.) I entitled it Shame On Us because I believe that we undermine our craft and profession when we make promises that simply can't be kept.
To read the article, click on the link below:
http://www.detroitastd.org/SpringNetworker04/ShameOnUs.html
Handling Challenging Situations with a Customer-Focused Mindset
The following email came in the other day:
I read your article on "Handling Challenging Situations with a Customer-Focused Mindset ... " and I must say that it was awesome. I work for Microsoft and provide technical support and I must say that this process is useful to the utmost.
The process? Check out Themanager.Org:
http://www.themanager.org/Strategy/Challenging_Situations.htm
MAILING AND PRIVACY INFORMATION
You have received this email because you are in Entelechy's database of people that we've interacted with directly or indirectly or you've signed up for The Key. If you've received this email in error, please click on
http://unlockit.com/optout.htm
to be removed immediately from our mailing database with our apologies. (If you have trouble with the opt out link, please reply to this email directly and I'll personally remove your name.)
Send this email to your friends and colleagues who may be involved in training and the performance of others and could benefit from FREE performance tips, tools, and techniques.
Entelechy will not sell, rent, or otherwise provide anyone else your membership information for any reason. Period.
Terence Traut, President of Entelechy "unlocking potential"
ttraut@unlockit.com
phone: 603-424-1237
fax: 603-424-6361
http://www.unlockit.com
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