Customized management training, customer service training, sales training, and facilitator training from Entelechy.
Customized management training, customer service training, sales training, and facilitator training from Entelechy.
»High Performance Management
»High Performance Sales
»High Performance Customer Service
»High Performance Training

Management Training

Management Challenges

Your long-term success is determined by the competence and capability of your supervisors and managers to achieve and sustain high performance in your employees.

To succeed in their critical role, your supervisors and managers must be able to:

  • Assume leadership, managerial, and coaching responsibilities.

  • Interview and select candidates with the skills and characteristics that will help the team meet its long-term objectives.

  • Identify and articulate performance expectations of their employees.

  • Leverage the skills, expertise, and experience of each employee and provide informal feedback and formal performance reviews that motivate.

  • Address skill deficiencies and build on existing strengths to increase employee competence and confidence.

  • Manage time — theirs and their department's — to achieve maximum productivity.

High Performance Management Solution

Entelechy uses a proven process to help our clients achieve high performance in their management team.

  • Problem Identification
    Does your management service team have the knowledge and skills necessary to be successful? Do they have access to the resources they need? Is the organization structured to foster success? Entelechy performs a targeted needs assessment to clearly identify your company's management challenges and their root causes. We will then create a performance solution that best addresses your needs.

  • Customizing a Solution
    Using our proven High Performance Management modules as the basis for the training solution, Entelechy will design and develop a customized program to meet your company's unique requirements. Developing from an existing framework of courseware saves time and investment. However, your specific needs will dictate the structure of the final product and may include different content.
    Why customize training? Click here for three reasons.

    Customizable High Performance Management Modules:

    >Time Mastery for Managers
    >Coaching for Performance
    >Superior Selection and Interviewing
    >Effective Meetings
    >Motivational Performance Appraisals

  • Solution Implementation
    Entelechy uses senior instructors to provide engaging and stimulating on-site delivery. Alternatively, we train your trainers to deliver the training using our rigorous certification process.

  • Ensuring Training "Sticks"
    Managerial performance improvement requires behavioral change, sometimes a difficult process. Entelechy provides customized web-based reinforcement training to ensure that participants have the opportunity to review key skills; click here for an example. Using conference calls, meetings or facilitated sessions, Entelechy performs after-training coaching and assessments to ensure that the training has "stuck". Over a set period, ongoing check-ins help participants integrate the desired results of the training on-the-job — and achieve the results our clients demand.

»What Leadership Gurus say about Entelechy's work
»High Performance Management Case Studies
»Contact Entelechy to discuss your management performance needs.

Case Studies

AT&T Broadband
Continental Data Graphics
Oxford Health Plan
SCM Adjusters Canada LTD
John Hancock Financial Services
KONE
Kawasaki Motors
Prince William County Service Authority
DIRECTV